Classifying Electronic Negotiations Based on Their Communicational Content
- Publication Type
- Contribution to conference
- Authors
- Michael Körner, Mareike Schoop
- Year of publication
- 2017
- Published in
- Proceedings of the 17th International Conference on Group Decision and Negotiation
- Conference name
- 17th International Conference on Group Decision and Negotiation
- Conference location
- Hohenheim
In this paper, we describe an approach to build an automatic classification model that analyzes the communicational content of electronic negotiations and determines whether negotiations ended in impasse or success. In order to do so, we constructed a category scheme that simplifies the exchanged messages based on word lists. Based on semantic lexica, a machine learning model was trained that achieves comparable classification performances compared to recent research on this topic. These models could now be employed in order to proactively evaluate communication in ongoing electronic negotiations and lay a foundation for advisor technologies for e-negotiators.