Publikationen: M.Sc. Marion Popp
Titel | Jahr | Publikationsart | Autoren |
---|---|---|---|
Which employee interaction behavior is most beneficial? – A situation based analysis. | 2017 | Arbeitspapier/Diskussionspapier | Popp, M./Bürkin, B. & Hadwich, K. |
A Customer Empowerment Framework: A qualitative study unveiling the determinants and consequences from a customer’s perspective. | 2016 | Kongressbeitrag | Braun, C., Popp, M., & Hadwich, K. |
Can Customers Be Differentiated By Their Targeted Benefits? Drawing A Customer Portrait Based On Empirical Research On Customer Engagement Behaviors And Benefits. | 2016 | Kongressbeitrag | Braun, C., Batt, V., Popp, M., Hadwich, K. & Bruhn, M. |
Einsatz geeigneter Führungsstile im Prozess der Servicetransformation
Servicetransformation |
2016 | Zeitschriftenbeitrag (peer-reviewed) | Popp, M. |